Description
The Tennessee Public Utility Commission is seeking a single vendor to supply, configure, and distribute a range of assistive‑technology telephone devices (amplified phones, TTY/TDD, large‑button phones, electrolarynxes, emergency and picture phones, etc.) to eligible consumers statewide under the Telecommunications Devices Access Program (TDAP). The contract runs for three years, requires a three‑year warranty, Energy‑Star certification, “Buy America” compliance, and the ability to provide toll‑free technical support during business hours, as well as handling all warranty repairs and shipping costs.
• Supply ~960 units of various disability‑specific phones and accessories, delivering all items by 18 Mar 2026 to the TPUC address in Nashville.
• Provide individualized device configuration, inventory tracking, and a minimum three‑year warranty plus ongoing technical support (8 a.m.–5 p.m. CT, weekdays).
• Comply with extensive federal and state requirements (Buy America, Energy‑Star, prohibited equipment bans, HIPAA, FFATA reporting, insurance, debarment certifications).