The State of Alabama is seeking a vendor to provide one‑year “Gold Level” telephone support for its DDS Birmingham location. The award includes all necessary parts and shipping for telephone equipment, while batteries are excluded. The service is to commence on 30 June 2026 and run through 29 June 2027, with the supplier responsible for maintaining operational telephone service throughout the contract period. The solicitation is a Quick Quote (RFQ) with a total ceiling of $25,000 and a five‑year maximum contract term (renewable annually).
• Provide Gold‑Level telephone support (maintenance, troubleshooting, and repair) for DDS Birmingham.
• Supply all required parts and cover shipping costs; batteries are not covered.
• Contract value cannot exceed $25,000 total, with annual renewals permitted up to a five‑year overall term.
• Supplier must be registered in Alabama Buys, be E‑Verify compliant, and accept electronic state payments.
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