Description
The Jackson County School System is seeking proposals for a cloud-hosted, turnkey VOIP phone system to replace their existing on-premise Mitel system. The proposed solution should include porting the district's current DID phone numbers, providing 1,370 new phones, phone options for hearing-impaired users, unlimited mobile app access, and services and routing for E-911. The proposal should also include a minimum of 20 auto attendants, three 60-minute live training sessions, centralized web management, and options for SSO integration.
• The proposed system should be able to support future growth and expansion.
• The proposal should include a project timeline, cutover strategy, training details, and support hours.
• The proposal should also include details on failover, redundancy, and business continuity options during a network outage, response time SLAs, and escalation procedures.
• The proposal should include a cost breakdown, including one-time implementation costs, hardware costs, licensing costs, recurring monthly costs, and total cost of ownership over a 5-year period.