Preventive Maintenance and Repair Services on a BD LSRFortessa X-20 SORP Flow Cytometer System, including High Throughput Sampler

The U.S. Food and Drug Administration (FDA) is seeking information from potential vendors for preventive maintenance and repair services on a BD LSRFortessa X-20 SORP Flow Cytometer System. The system is used by FDA investigators to evaluate expression of various types of molecules on and within individual cells. The required services include two scheduled on-site planned preventive maintenance visits per year, unlimited on-site corrective maintenance/repairs, and technical support. The contractor must provide OEM-certified replacement parts and follow OEM specifications, manuals, and service bulletins. • The system consists of a BD LSRFortessa X-20, Special Order Research Products (SORP), and a High Throughput Sampler (HTS). • The contractor must provide a service plan that includes access to OEM technical developments, repair procedure bulletins, and unlimited software, firmware, and application updates. • The contractor must provide a written report to the FDA COR and Contract Specialist, summarizing all maintenance and repair activities. • The place of performance is the US FDA/CBER, White Oak Campus, in Silver Spring, MD.