Technical Systems Maintenance, Operations, and Sup

The Indiana Office of Early Childhood Education is seeking a contractor to provide technical systems maintenance, operations, and support for various systems necessary for their continued operation. The key systems include the Automated Intake System (AIS), Child Care Information System (CCIS), Provider Parent Portal (PPP), and Early Ed Connect (EEC). The contractor will be responsible for providing critical maintenance and technical support to ensure the smooth operation of these systems. • The contractor will need to have experience in maintaining and supporting similar systems. • The contractor will need to have a strong understanding of the technical requirements of the systems. • The contractor will need to be able to provide timely and effective support to ensure minimal downtime. • The contractor will need to be able to work closely with the Office of Early Childhood Education staff to ensure that the systems meet their needs.