Description
The National Center for Advancing Translational Sciences (NCATS) is seeking a comprehensive service agreement for the Cytiva Biacore S200 Surface Plasmon Resonance (SPR) system. The contractor shall provide annual preventive maintenance visits, repair services, replacement parts, labor and travel costs, software updates, and 24-hour telephone technical support. All services must be performed by Cytiva factory-trained and certified personnel. The required service must meet specific minimum requirements, including compatibility with the Cytiva Biacore S200 SPR system, access to OEM proprietary diagnostics and software updates, and use of genuine OEM replacement parts.
• The service agreement is for a period of one year, from May 17, 2026, to May 16, 2027.
• The contractor must provide a comprehensive service agreement that includes all necessary services and parts.
• The contractor must have an active registration in the System for Award Management (SAM).
• The contractor must submit a capability statement, proposal, or quotation that includes unit price, list price, shipping and handling costs, and other relevant information.