Evaporative Cooling Equipment Supplies

The City of Tucson is seeking qualified vendors to provide evaporative cooling equipment supplies on an as-needed basis to support the maintenance, repair, and operation of the city's evaporative cooling systems across various municipal facilities. The city maintains an estimated inventory of 1,500 evaporative cooling units, ranging from residential-scale systems to large, complex commercial-grade installations. The selected vendor will be required to provide a comprehensive catalog of supplies and parts, including HVAC equipment, and must demonstrate the ability to supply parts across multiple brands and system types. Key responsibilities include order fulfillment, delivery, invoicing, account management, customer service, and emergency response. The city is looking for a vendor that can provide reliable, timely, and cost-effective access to required parts and materials. • The vendor must have a local storefront/facilities staffed by trained technicians and a sufficient parts inventory. • The vendor must provide a dedicated single point of contact for the city. • The vendor must have experience in supplying evaporative cooling equipment supplies to governmental entities or organizations of similar size and complexity. • The vendor must demonstrate the ability to maintain consistent product availability across multiple brands. • The vendor must have a process in place for handling order discrepancies, returns, warranty claims, and urgent requests.