Description
The Tennessee Public Utility Commission (TPUC) is seeking a qualified vendor to provide the distribution of specialized telecommunications equipment and accessories to deaf, blind, speech, mobility, and hard of hearing consumers throughout the State of Tennessee under the Telecommunications Devices Access Program (TDAP). The selected vendor shall be responsible for supplying, configuring, and distributing telecommunications equipment and related accessories to eligible TDAP participants. The vendor shall also provide individualized setup and configuration services, maintain an inventory management system, ensure timely delivery and installation of all approved equipment, and comply with all data privacy and security requirements.
Some key features of the required equipment include:
• Amplified phones with a minimum 30 dB sound gain and adjustable loud ringer
• TTY/TDD with a minimum 20-character display and rechargeable batteries
• Voice and hearing carry over devices with adjustable ringer and visual ringing light
• Large button phones with large visual display and talking caller ID
• Speech amplified phones with 20 DB outgoing amplification and volume control
• Electrolarynx with adjustable volume settings and rate and pitch control
The vendor shall work in close coordination with TPUC program staff to ensure that all services are delivered in a manner consistent with the program’s mission of providing equitable access to telecommunications for individuals with disabilities across Tennessee.