The State of Tennessee is seeking a single contractor to provide statewide case‑management services for the “Bright Futures” program, which supports transition‑age youth (ages 18‑23) aging out of foster care. The contractor will deliver a full suite of services—including legal referrals, electronic record‑keeping, regular face‑to‑face contacts, employment‑readiness training, financial‑literacy counseling, health‑insurance navigation, and 24/7 on‑call support—while meeting strict performance metrics and data‑security requirements. The contract runs for three years (July 2026 – June 2029) with a per‑client daily rate of $26 and an expected maximum liability of roughly $17 M.
• Provide comprehensive case‑management for an average of ~595 youth per day across all Tennessee counties.
• Maintain State Electronic Records System (ERS) data, conduct CANS and other assessments, and submit monthly service reports.
• Meet strict staffing qualifications (Bachelor’s degree + experience), hold COA/JCAHO/CARF accreditation, and maintain required insurance and cyber‑security certifications.
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