Description
The Defense Health Agency, Western Markets Contracting Division, intends to award a sole source contract to Stryker Corporation for the service maintenance of 27 Stryker Neptune 3 Rovers and 3 Docking Stations at the Naval Medical Center San Diego. The contractor will be required to provide all necessary services, labor, parts, materials, and equipment to maintain the equipment within the original equipment manufacturer's specifications. The contract will have a base year and four option years, with a period of performance from 04 Nov 2025 to 03 Nov 2030. The contractor will be required to perform preventive maintenance and repairs on the equipment, and to provide field service reports and other documentation as specified in the contract.
• The contract will require the contractor to maintain an overall uptime rate of 95% or better for all equipment covered by the contract.
• The contractor will be required to respond to reports of malfunctions within 24 hours, and to provide on-site support within two business days.
• The contractor will be responsible for all shipping expenses and costs associated with the performance of the contract.
• The contractor will be required to comply with all applicable federal, state, and local laws and regulations, including those related to safety and security.
• The contractor will be required to have liability insurance to cover any actions on the part of the contractor or their sub-contractors which result in injury or death to patients, staff, visitors, or other contractors.