The Naval Surface Warfare Center Carderock Division is seeking proposals for the renewal of Simplivity support. The contract requires the provision of HPE Proactive Care Simplivity Nodes, coverage for 12 months after contract award, and other related services. The contractor will be responsible for providing phone access to experts, expert online chat, expert forum response, general technical guidance, and other support services. The contract also requires the contractor to provide a unique item identifier for delivered items and to report certain information at the time of delivery.
• The contract is for a period of 12 months.
• The contractor will be required to provide support services, including phone access to experts and online chat.
• The contractor will be required to provide a unique item identifier for delivered items.
• The contract requires the contractor to report certain information at the time of delivery, including the unique item identifier, unit of measure, and type designation of the item.
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