Description
The Department of Veterans Affairs (VA) is seeking information related to industry capability in providing maintenance and support for the existing deployed Supply Chain Graphical User Interface (SCGUI) Overlay applications. The SCGUI Overlay is used for Veterans Information Systems and Technology Architecture (VistA) users at 141 VA Medical Centers (VAMCs), the Employee Education Services (EES), Consolidated Mail Order Pharmacy (CMOP), and a training instance at the Veterans Affairs Acquisition Academy (VAAA). The contractor shall provide a renewal of the annual operations and maintenance support for the SCGUI Overlay enterprise reporting, dashboards, and data integration software packages. Key tasks include:
* Providing labor, travel, and expenses for continuation training, operations, and maintenance, required system fixes, and software enhancements
* Supporting installation of an Above Participating Provider (APAR)/Above Advanced Prosthetics Acquisition Tool (APAT) test instance connected to a VistA test account
* Providing maintenance support for the test instance without help desk services
* Ensuring the test environment complies with VA security, privacy, and environmental sustainability requirements
* Delivering a Contractor Project Management Plan (CPMP) and updating it throughout the period of performance
* Conducting a technical kickoff meeting and submitting meeting minutes and a PowerPoint presentation
* Utilizing Human Centered Design (HCD) principles in product development and operations efforts
* Providing role and functionality-based training materials and technical services monthly reports
* Delivering perpetual GUI licenses and ensuring interface compatibility with other VA systems.
Some of the key requirements include:
* Compliance with VA security and privacy requirements
* Adherence to VA technical reference models and information security knowledge services
* Utilization of approved cryptographic methods and patch management processes
* Ensuring data center provisions and network infrastructure meet VA standards
* Providing documentation and certification for specialized devices and systems.