Description
The Defense Logistics Agency (DLA) Energy is conducting market research to identify commercial toll‑pass and toll‑management providers capable of supporting government‑owned vehicles operating throughout the Continental United States. The RFI seeks information on industry capabilities, pricing structures, technology, reporting, security, and support processes. The effort will initially cover roughly 41 leased vehicles with the potential to scale up or down based on mission requirements. Respondents must describe their nationwide toll‑network coverage, transponder provisioning, centralized account administration, consolidated billing, data reporting, and customer‑service capabilities, as well as any existing federal contract vehicles that could be used for performance.
• Provide a fully integrated toll‑management solution for ~41 DLA Energy vehicles (with scalability) covering all CONUS toll facilities.
• Deliver a master account with sub‑accounts, transaction‑level reporting, monthly consolidated billing, and 99 % system availability.
• Offer rapid device provisioning/replacement (within 5 business days) and a support desk that acknowledges inquiries within 1 business day, while meeting federal information‑security standards.