26-002-74 Transportation Attachment

This solicitation is a Request for Application of Proposal (RFPA) that seeks to register new or re‑register existing providers to deliver Home and Community Based Services (HCBS) for older adults and people with disabilities in Tennessee. The agency (AAAD) will reimburse providers on a per‑trip “usual and customary” rate for assisted transportation and transportation, and on unit‑price proposals for food‑box delivery, assistive‑technology provision, and medical‑supply distribution. Applicants must furnish extensive organizational, financial, insurance, policy, and staffing documentation, plus narrative descriptions of service delivery plans, emergency protocols, internal monitoring, customer‑satisfaction procedures, and rate certifications. • Scope of work includes assisted transportation, general transportation, food‑box delivery, assistive‑technology, and medical‑supplies to seniors/people with disabilities. • Applicants must submit audited financial statements (or tax returns), liability and workers‑comp insurance, credit references (≤ 6 months), W‑9, organizational charts, staff resumes, background‑check policies, and site‑agreement copies. • The RFPA requires narrative sections on funding match, weather‑related emergency plans, internal monitoring tools, customer‑satisfaction surveys (≥ 80 % satisfaction), and reporting of program income/donations. • No explicit monetary ceiling, contract term, or submission deadline beyond the posted close date (May 4, 2026) is provided; rates are to be self‑reported by the vendor.