Description
The State of North Carolina Department of Information Technology (NCDIT) is seeking a vendor to provide annual maintenance and support for its existing Rocket Software mainframe products (Rocket® Zebb™, Rocket® OASIS/DMS, and Rocket® Zeke™). The contract will be a three‑year term starting July 1 2027, with optional two one‑year extensions. The vendor must supply software updates, bug fixes, performance tuning, and technical support to ensure continued compatibility with the State’s z/OS environment. All offers must be submitted electronically via the Ariba Sourcing Module by 2:00 PM ET on 27 Oct 2026. Questions are due by 14 Oct 2026. The State will evaluate offers using a Best‑Value/Lowest‑Price Technically Acceptable method and may request Best‑and‑Final‑Offers.
• Scope: Annual maintenance and support for three licensed Rocket mainframe applications (Zebb, OASIS/DMS, Zeke).
• Delivery: Services to begin within 10 calendar days of purchase order receipt.
• Contract term: 3 years (July 1 2027 – June 30 2030) with two optional 1‑year extensions.
• Pricing: One unit cost per year for each product; total contract value to be provided by vendor.
• Mandatory compliance: U.S.‑based work, E‑Verify, security standards (NIST 800‑53), accessibility (WCAG 2.1), and data classification requirements.
• Submission: Signed electronic offer (PDF/DOC/JPEG/XLS) via Ariba; no password protection; include execution page.
• Evaluation: Best‑Value analysis; possible BAFOs; award to one vendor.