Description
The San Francisco Veterans Affairs Health Care System is seeking a contractor to provide residential programming and services as part of its Health Care for Homeless Veterans (HCHV) Contract Emergency Residential Services (CERS) Program. The program aims to provide community-based, short-term residential services to support stabilization in the community and transition to permanent housing for homeless veterans. The contractor will be responsible for offering emergency housing and supportive services, including case management, care coordination, and therapeutic services. The program will serve up to nine veterans and will be located in the City and County of San Francisco, preferably in the Bayview-Hunters Point neighborhood.
Key aspects of the program include:
• Providing a safe and secure housing environment with access to shared or private toileting and bathing facilities, personal storage space, and laundry facilities
• Offering prepared meals and/or a sanitary food preparation area and food supply
• Providing case management, care coordination, and supportive services, including assistance with securing permanent housing, linkage to health care, and support for mental health stabilization and moderation of substance misuse
• Ensuring access to telephone services and facilitating prompt communication between enrolled veterans and VA providers
• Maintaining an individual case record for each enrolled veteran, including demographic information, verification of veteran status, and documentation of case management interventions and veteran case conferences