Description
The Maryland Health Benefit Exchange is seeking proposals from qualified applicants to provide enrollment assistance and consumer support services as part of the Connector Entity Program. The program aims to guide community outreach activities, provide in-person application and enrollment assistance, and make referrals for additional assistance. The selected Connector Entities will serve as Prime Entities and will be responsible for submitting grant applications, signing a Connector Entity agreement, and directing and reporting on program activities. Applicants must demonstrate their ability to comply with program requirements, including maintaining a physical location and presence in the region, providing information and services in a fair and impartial manner, and ensuring the privacy and security of consumer information.
Key aspects of the program include:
* Providing in-person application and enrollment assistance
* Guiding community outreach activities
* Making referrals for additional assistance
* Maintaining a physical location and presence in the region
* Ensuring the privacy and security of consumer information
* Complying with program requirements and regulations
* Demonstrating cultural and linguistic competence
* Establishing partnerships with local organizations and stakeholders
* Providing services in a fair and impartial manner
* Ensuring accessibility for individuals with disabilities
* Maintaining accurate records and reporting requirements