Description
The Indian Health Service (IHS) is seeking information from entities to assess their capabilities in providing Operations and Maintenance (O&M) support for the Unified Financial Management System (UFMS) and Hyperion. The scope of the contract includes providing on-site information technology and business operations support for the organizations, applications, and processes specified within the document. The contractor is expected to provide personnel with the breadth and depth of knowledge to work across modules and functions in the UFMS, Oracle, FBIS, Hyperion, Qlik, and IHS-specific application environments.
Key areas of support include:
• O&M Support: operating and maintaining a financial system based on Oracle Federal Financials Release 12.2.9 and use of Oracle Hyperion 11.2.14
• Training: establishing and executing a robust training program to support all systems used within IHS finance
• Change Management: establishing and executing a change management process to support configurations, code changes, and enhancements
• Planning and Budgeting: monitoring, troubleshooting, and analysis required to support the integration of IHS feeder systems into UFMS
• Financial Reporting & Training: supporting the development of FBIS Answers reports, end-user support, and training
• System Enhancements: making recommendations to create, retire, retrofit, change, and consolidate configurations to maximize the use of UFMS COTS functionality
The contractor must also demonstrate the ability to recruit and retain qualified staff to support new projects, interfaces, and initiatives.
Attached files
Contact
Hillary Marshall