Description
The U.S. Embassy Kuwait intends to establish one or more Blanket Purchase Agreements (BPAs) with qualified local vendors for vehicle maintenance and repair services. The agreement(s) may span a performance period of up to five years, with a total estimated value not to exceed $350,000. The selected contractor will be responsible for managing and performing all necessary emergency, preventative, and routine maintenance for USMILGP-Kuwait vehicles. Some key requirements include:
• Providing a secure, enclosed maintenance facility capable of servicing up to 62 vehicles
• Maintaining a separate holding and maintenance area with sufficient security
• Providing certified personnel to work on the vehicles
• Providing a single point of contact allocated specifically to ensure USMILGP-Kuwait vehicles are expedited through the maintenance process
• Providing routine oil change services within 24 business hours of vehicle drop-off
• Providing 24-hour day seven-days week wrecker service and roadside assistance
The contractor will also be required to maintain a computerized database of all maintenance actions performed and provide customer feedback mechanisms.