The Shelby County Board of Education seeks a qualified vendor to provide comprehensive preventive‑maintenance, repair, and parts replacement services for the refrigerated truck fleet that supports its Central Nutrition Center. The contract covers all make‑models of units, requires a rapid 24‑hour response to service requests, and mandates quarterly preventive‑maintenance visits with detailed documentation. The vendor must operate within standard business hours, maintain required insurance and background clearances, and be physically located in Shelby County.
• Perform preventive‑maintenance on each refrigerated unit every four months (up to three times per year), including oil changes, belt/hose inspections, radiator cleaning, refrigerant checks, and full system diagnostics.
• Diagnose and repair deficiencies identified during maintenance or reported by distribution management; repairs over $500 need written manager approval.
• Provide documentation (work orders, invoices, warranties) for every service, meet 24‑hour response and 10‑business‑day repair completion timelines, and submit invoices within 30 days for payment.
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