Maintenance for Medrad Injector System

The Department of Veterans Affairs is seeking a contractor to provide maintenance services for the Bayer Medrad Injector Systems at the Audie L. Murphy Memorial Veterans Hospital in San Antonio, TX. The contract will have a 12-month base period and four 12-month option periods. The contractor will be required to provide all necessary labor, equipment, tools, and materials to perform preventive and corrective maintenance on the equipment. The contractor must also provide a qualified Field Service Engineer (FSE) to perform the maintenance services. The FSE must have at least three years of experience in performing maintenance services on equipment comparable to the Medrad Injector System. • The contractor will be responsible for performing preventive maintenance on the equipment on an annual basis. • The contractor will be required to respond to service calls within one hour of notification and to commence work on-site within four hours of notification. • The contractor will be required to provide reports to the Contracting Officer's Representative (COR) on a regular basis. • The contractor will be required to comply with all applicable laws and regulations, including those related to records management and information security.