Linear Accelerator System Preventative Maintenance Services

The Long Beach Veterans Affairs Healthcare System (LBVAHCS) is seeking to purchase Preventative Maintenance, Inspection, and Repair Services (including software upgrades/updates) for the Government-Owned Linear Accelerator System. The selected contractor will be responsible for providing all necessary parts, labor, transportation, system updates, and upgrades required to maintain the Linear Accelerator System. The contractor must have access to complete service manuals and software diagnostic keys. The contract period of performance will be for one base year and four one-year option periods. • The services to be provided include preventative maintenance inspections, corrective maintenance services, software updates, and operating system upgrades. • The contractor must provide all necessary labor associated with the repair of the equipment covered under the contract agreement. • The contractor must provide telephone clinical and technical support to LBVAHCS regarding the operation of the Aria and Truebeam Systems. • The contractor must maintain an uptime guarantee of at least 97% on all equipment as specified by OEM service and safety guidelines.