Description
The State of Alabama is seeking a vendor to provide Gold‑Level telephone support services for its DDS Mobile location. The contract covers a full year of 24‑hour emergency hotline support, unlimited continuous response, provision of free parts (excluding batteries), and coverage of travel and labor costs. This is a Quick‑Quote solicitation valued at $25,000 or less, with an annual renewal option but total spend capped at $25,000. The work must be performed under the standard Alabama Quick‑Quote terms and conditions.
• Provide 24‑hour telephone support and emergency hotline for DDS Mobile location
• Supply free parts (batteries excluded) and cover shipping, travel, and labor costs
• Contract term runs from 11/15/2026 to 11/14/27, with a $25k cost ceiling and possible annual renewal up to 5 years
• Must comply with Alabama procurement requirements (registration, E‑Verify, tax compliance, etc.)