Tax Incentives & Grants Administration Modernization

The Missouri Department of Economic Development is seeking information from vendors to modernize its tax incentives and grants administration system. The current system uses roughly 150 separate data sets to administer 65 individual programs, which are outdated and require modernization to generate the highest level of operational efficiency and staff effectiveness. The department is looking for a cloud-based solution that can automate manual workflows, connect disparate systems, and provide a user-friendly experience for both internal staff and external customers. The solution should include features such as role-based access controls, reporting tools, integration with external data sources, and a secure internal system for staff to process applications and generate reports. Vendors are expected to provide a high-level overview of their proposed solution, including their approach, pricing model, and implementation timeline. • Key features of the desired solution include: • Automation of existing program requirements and staff responsibilities • Identification of redundant practices and protocols across all 65 programs • Maintenance of compliance with federal and state statutory and regulatory requirements • Ability to quickly incorporate new programs or changes to program parameters and requirements • A secure internal system for staff to process applications and generate reports • A secure public-facing portal for customers to submit applications and upload required documents • Ability to integrate with required external data sources • Role-based access controls and user-friendly reporting tools