Loan Administration Services

Pinellas County is seeking a qualified and experienced loan servicer to provide Loan Administration Services for the County's mortgage loan portfolio. The selected servicer will be responsible for receiving and forwarding monthly payments, managing delinquent accounts, and providing reports to the County. The contract will be for a period of 60 months, with an option to extend for an additional 24 months. The County is looking for a servicer that can provide high-quality service, ensure compliance with federal and state regulations, and maintain accurate and up-to-date records. Some key responsibilities of the selected servicer will include: • Receiving and forwarding monthly payments • Managing delinquent accounts • Providing reports to the County • Maintaining accurate and up-to-date records • Ensuring compliance with federal and state regulations • Conducting on-site training for County staff • Providing electronic reports to the County on a monthly basis The County is seeking a servicer that can provide a high level of service, ensure compliance with regulations, and maintain accurate records.