Maintenance Agreement for NovaSeq 6000 sequencing system

The National Institutes of Health (NIH) is seeking a maintenance agreement for a NovaSeq 6000 sequencing system. The selected contractor will provide preventive maintenance services, inspection, cleaning, testing, calibration, and adjustment of applicable system components. The contractor will also provide corrective maintenance and repair services, troubleshooting and diagnostic services, replacement of applicable failed or worn components, and technical support. The contractor must perform maintenance services in accordance with applicable manufacturer specifications, technical requirements, and service procedures. The key aspects of this opportunity include: • Preventive maintenance in accordance with the manufacturer's recommended maintenance procedures • Inspection, cleaning, testing, calibration, and adjustment of applicable system components • Corrective maintenance and repair services • Troubleshooting and diagnostic services • Replacement of applicable failed or worn components • Technical support • Software and system configuration support associated with the NovaSeq 6000 • Performance verification following maintenance or repair • Documentation of maintenance and service activities