The U.S. Army is seeking a contractor to provide maintenance services for autoclaves and a rheometer at the Watervliet Arsenal in New York. The contract will be for a period of one year, with the option to extend. The contractor will be required to provide preventive and remedial maintenance, as well as calibration and software maintenance support. The contractor will also be required to provide telephone diagnosis and on-site support as needed.
• The contractor must provide all labor, travel, tools, materials, test equipment, and incidentals necessary to perform the maintenance services.
• The contractor must provide two preventive maintenance visits per year, scheduled approximately six months apart.
• The contractor must provide remedial maintenance on an as-needed basis to return the equipment to operational condition.
• The contractor must provide telephone diagnosis within 24 working hours after receipt of a call from the Technical Representative.
• The contractor must provide on-site support, arriving no later than three calendar days after termination of attempted correction, if proper corrections cannot be obtained via telephone diagnosis.
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