Service Contract for Millipore Milli-Q Direct 8

Escambia County is seeking a service contract for their Millipore Milli-Q Direct 8 instrument, which requires a high level of technical expertise to maintain, diagnose, and repair. The service contract will cover an annual preventative maintenance visit and an emergency repair visit, as well as the cost of all required filters and consumable supplies. The vendor must have technicians able to travel to perform routine preventive maintenance and emergency repair visits, access to OEM parts, and dedicated technical support online and over the phone. The contract will run from October 1, 2026, through September 30, 2027. Key responsibilities include: • Performing annual preventative maintenance visits • Providing emergency repair visits • Supplying all required filters and consumable supplies • Offering dedicated technical support online and over the phone • Having access to OEM parts The successful vendor will be required to provide a high level of technical expertise and support to ensure the proper functioning of the instrument.