Corrections Grade Tablets & Educational Software

The County of San Mateo, Probation Department is seeking a comprehensive, secure, and correction-grade tablet solution for detained youth. The solution must include tamper-resistant hardware, pre-programmed software, and secure communication features. The selected vendor will provide 50 tablet units, initial on-site training, and ongoing support for the duration of the contract. The contract term is three years, with an option to extend for an additional two years. The solution aims to provide educational and vocational resources, as well as family connectivity, while maintaining institutional security. Key features include: • Tamper-resistant hardware and pre-programmed software • Secure communication features, including video visitation and messaging • Educational and vocational resources, such as learning management systems and digital curriculum • Family connectivity and support networks • Initial on-site training and ongoing support The County is looking for a vendor with experience in providing technology solutions for secure, locked juvenile detention environments. The vendor must demonstrate a thorough understanding of the operational realities within a secure juvenile hall and provide a comprehensive narrative detailing their approach, tasks, and milestones.