Description
The Defense Information Systems Agency (DISA) requires annual maintenance of existing Castle Rock Computing (CRC) Simple Network Management Protocol (SNMPc) Licenses (Military Edition) for the Direct Communications Link (DCL) Program. The scope of this requirement is limited to software support, including product updates, upgrades, new releases, and patches, to maintain the operability and usability of the software products. The contract will be awarded as a firm-fixed-price contract or delivery order to an authorized reseller of the required OEM.
• The software support is essential to the Government's requirements, as each OEM offers the only brand name product support to maintain the current infrastructure in place.
• The existing OEM products are proprietary, and upgrades and support are available from only the existing OEM or its authorized resellers.
• The contract will be competed amongst the authorized resellers of the previously acquired software via NASA SEWP, Army CHESS, GSA Schedules, or beta.SAM.gov.
• The Government will continue to search the marketplace, and alternative software solutions will continually be researched to determine if alternative solutions exist.