Description
The Navy is issuing a multi‑award Firm‑Fixed‑Price IDIQ for enterprise‑wide cloud and network operations & management services. The contract will support the Naval Network Warfare Command and related Navy installations, providing 24×7 cloud‑service‑desk support, network and SD‑WAN management, ITSM, security, e‑discovery, and continuous improvement over a five‑year base period with an optional six‑month extension. Contractors must hold an active Top‑Secret facility clearance and be qualified as small‑business (8‑a, HUBZone, SDVOSB, WOSB, EDWOSB) under NAICS 518210. The solicitation caps at $99 M total IDIQ ceiling, with individual oral orders limited to $100 k, and includes detailed performance metrics and reporting requirements.
• Firm‑Fixed‑Price IDIQ (3‑6 awards) supporting Azure IL‑5/6, Microsoft 365, Intune, and SD‑WAN.
• Requires Top‑Secret clearance, extensive cybersecurity and ITIL‑based service‑management capabilities.
• Base ordering period 01 Jan 2027 – 31 Dec 2031; optional extension 01 Jan 2032 – 30 Jun 2032.
• Small‑business set‑aside; NAICS 518210; ceiling $99 M.
• Mandatory reporting (monthly status, QASP, CPARS) and strict performance metrics (≥95% on‑time reporting, CSAT ≥4.5/5, etc.).