Two year extended warranty for AON M3+ machine

The NASA/NSSC is seeking a two-year extended warranty for an AON M3+ machine. The selected contractor will be responsible for performing repairs, upgrades, and preventive maintenance operations. The scope of work includes receiving expert assistance with process parameter development, machine operation support and troubleshooting, scheduled maintenance, on-site repairs, and replacement of parts. The contractor will also provide access to technical documentation, operation instructions, and training. The place of performance will be the Marshall Space Flight Center in Huntsville, AL, and the period of performance will be from July 24, 2026, to July 24, 2028. • Receive expert assistance with process parameter development, slice audits, material selection, material validation, and design for additive manufacturing. • Receive machine operation support and troubleshooting • An authorized technician performs scheduled maintenance to keep your machine in optimal condition. • An authorized technician will perform on-site repairs for non-wear / non-consumable components or subsystems when necessary. • Receive a replacement machine of same configuration to minimize downtime should a major failure occur. • Access technical documentation for installation, preventive and corrective maintenance procedures, and service bulletins. • Access operation instructions, material guides, validated material profiles, and G-code commands. • Access the AON3D Additive Academy for on-demand courses, including installation, machine introduction, Simplify3D slicer tutorials, preventive maintenance, and more. • Receive spare parts required to return your machine to operating condition. • Freight or parcel charges included. • Receive hardware and user interface updates. • Get the latest hardware features, reliability improvements. • Receive replacement parts required due to manufacturing defects. • Receive replacement parts (excluding consumables) required to return your machine to service.