Description
The Department of Financial Protection and Innovation (DFPI) is seeking a contractor to provide Vital Documents Translation Services. The contractor will be responsible for translating various documents, including complaint intake forms, correspondences, statements, posters, fact sheets, settlement agreements, requests for information, presentations, press releases, instructions documents, and web page content, into languages such as Spanish, Chinese, Vietnamese, Korean, and Tagalog. The contractor may also be required to proofread content translated using artificial intelligence to ensure accuracy and cultural appropriateness. The DFPI serves a diverse public, including people with varying abilities, ethnicities, races, accents, dialects, literacy levels, immigration statuses, genders, gender identities, and sexual orientations. Key considerations for this opportunity include the ability to provide high-quality translation services, cultural competence, and the capacity to work with a diverse range of documents and formats.
• The contractor will be required to provide translation services on an as-needed basis.
• The DFPI cannot anticipate the volume of translation requests under this contract.
• This is a new contract, and there is no historical information on annual spend or incumbent provider.
• The contractor must have an SB certification through the State of California.
• The opportunity is open to small businesses only.