County of San Mateo Vision Request for Proposal

The County of San Mateo is seeking a vendor to provide comprehensive vision coverage for its active employees and retired population. The selected vendor will be expected to administer vision coverage for both active and retired members, provide a broad and accessible provider network, deliver responsive customer service, and offer strong account management and administrative support. The County conducts a full market evaluation of its vision benefits approximately every five years to ensure competitive and comprehensive benefit coverage, access to robust provider networks, and high-quality customer service. The proposal should include information on the vendor's experience, network, customer service, and administrative capabilities. • The vendor should have experience in providing vision coverage to large groups. • The vendor should have a broad and accessible provider network. • The vendor should have a strong customer service program in place. • The vendor should have experience in administering vision coverage for both active and retired members.