Description
The Department of Veterans Affairs is seeking a contractor to provide annual EnCaption 4 Closed Captioning support services for the Institute for Learning, Education and Development (ILEAD). The services include 24/7 telephone and email support from US-based support engineers, as well as software upgrades at no additional cost. The contractor will be required to provide support for a specific EnCaption closed captioning ASR appliance.
Key aspects of the job include:
• Providing 24/7 telephone and email support from US-based support engineers
• Including software upgrades at no additional cost during the support coverage
• Supporting a specific EnCaption closed captioning ASR appliance
• Delivering annual support for EnCaption 4 Closed Captioning ASR Appliances
• Complying with all applicable records management laws and regulations
Attached files
Contact
Kymberly Morgan(Contracting Officer)