Description
The City of Long Beach is seeking qualified firms to provide JOC Program Software and Support Services. The services include JOC program development, procurement support, City staff and contractor training, and technical support. The awarded contract(s) will directly support the delivery of the City’s approved Capital Improvement Project (CIP) and various maintenance and repair projects. The contract will be for a period of two years with the option to renew for three additional one-year periods. The City reserves the right to modify the contract terms at any time with appropriate notice to prospective contractors.
Key aspects of the job include:
• Development and implementation of a JOC program with the City
• Development and updates to JOC Program Documentation
• Implement existing JOC system/software customized to use for the City and its operations and provide routine maintenance and upkeep
• Provide on-going technical support to City and all end-users
• Provide an audit of a few city projects chosen at random twice a year
• Provide on-going training to city staff at a minimum quarterly or more based on the JOC provider audit, or other metric reports generated from the system
• Provide standard and customized reports to City and all end-users, including ability to create new reports as needed