Description
The City of Wilmington seeks a qualified provider to deliver a comprehensive behavioral health and wellness program for its fire and police personnel and their immediate families. The contractor will conduct annual wellness visits, individual and family counseling, critical‑incident debriefings, educational trainings, and tele‑health services, while maintaining HIPAA‑compliant records and providing regular utilization reporting. The contract is for an initial three‑year term with two optional one‑year renewals and requires the provider to be licensed in North Carolina, have proven experience with first‑responder agencies, and carry extensive insurance coverage.
• Deliver 500‑600 confidential annual wellness appointments (in‑person first year, off‑site)
• Provide crisis, critical‑incident, and family counseling (including 24/7 emergency access)
• Conduct quarterly utilization reports, annual program evaluations, and on‑site training sessions on mental‑health topics
• Must meet strict insurance, HIPAA, and professional‑staffing qualifications; submission of a 30‑page SOQ by Aug 27 2026