Description
The Alabama Department of Public Health is seeking proposals from qualified contractors to provide hands-on technical assistance, analysis, and remediation services to strengthen ADPH's NBS environment, focusing on the MasterETL process and general system continuity during periods of limited federal support. The contractor will provide specialized support and technical services to improve the reliability, maintainability, and recoverability of Alabama's NBS implementation. The scope of work includes stabilizing and enhancing the MasterETL process, providing technical expertise to maintain NBS 6.x operations, and ensuring continuity of data ingestion and surveillance activities.
• The contractor will perform a comprehensive review and root-cause analysis of the MasterETL process.
• The contractor will identify and resolve recurring errors and enhance error logging and reporting.
• The contractor will implement improvements to allow partial or full restarts in the event of job failure.
• The contractor will provide ad-hoc technical support for issues affecting Alabama's NBS implementation.
• The contractor will assist ADPH staff with troubleshooting, configuration, and resolution of NBS application or database issues.