Description
The Department of Veterans Affairs is seeking a contractor to provide behavioral health teletherapy services to approximately 20,415 employees of the VA Great Lakes Health Care System. The services will include evaluation and assessment, short-term therapy, and referrals to community-based resources. The contractor will be required to provide 24/7 access to licensed therapists and ensure that all services are provided in accordance with VA policies and procedures. The contract will have a base year and up to four option years, with a firm fixed price. The contractor will be responsible for ensuring that all services are provided in a confidential and secure manner, and that all personnel meet the required qualifications and experience.
Some key requirements include:
* Providing 24/7 access to licensed therapists
* Ensuring all services are provided in a confidential and secure manner
* Providing referrals to community-based resources
* Ensuring all personnel meet the required qualifications and experience
* Providing a detailed scalability plan
* Maintaining a transition plan for therapist transitions