BrainLab Navigation System Service Maintenance at Naval Medical Center San Diego

The Defense Health Agency, Western Markets Contracting Division, intends to award a sole source contract to Lovell Government Services Inc for the maintenance of BrainLab Curve Navigation Systems at the Naval Medical Center San Diego. The contract will be for a firm fixed price and will include all services, labor, parts, materials, and equipment necessary for the maintenance of the systems. The contractor will be required to perform periodic planned maintenance and unscheduled repairs in accordance with the original equipment manufacturer's specifications. The contract will be for a period of one year, with a possible extension. • The contractor will be required to provide equipment maintenance services, including calibration, adjustment, lubrication, and software updates. • The contractor will be required to respond to reports of malfunctions within two hours and provide on-site support within one business day. • The contractor will be required to provide a written field service report after each service, including the date and time of arrival, the work performed, and the materials used. • The contractor will be required to maintain an overall uptime rate of 95% or better for all equipment covered by the contract.