556-26024/SpokConsoleUpgrade/STUFM-20126

The County of Los Angeles is seeking bids for a Spok Console Upgrade. The upgrade includes Spok software, third-party hardware, professional services, and maintenance. The contract will be awarded to the lowest responsive and responsible bidder. The bidder must provide all required documentation and certifications, including a letter of certification from the manufacturer. The contract will be for a period of one year, with the option to renew for additional years. The County reserves the right to cancel or terminate the contract at any time. • The contract includes five commodity lines: Spok software upgrade, Spok third-party hardware, Spok professional services, Spok software maintenance, and Spok software subscription. • The bidder must provide a unit price for each commodity line. • The contract requires the bidder to provide services directly, with no third-party services allowed. • The County requires the bidder to have technology errors and omissions insurance, including coverage for liabilities arising from negligent acts, errors, and omissions. • The contract includes a non-disclosure agreement, and the bidder must agree to keep all confidential information confidential.