NOI - TESCAN Amber FIB-SEM Annual Maintenance Serv

The National Institutes of Health (NIH) is seeking a non-competitive contract for annual maintenance services for its TESCAN Amber Focused Ion Beam-Scanning Electron Microscope (FIB-SEM) system and associated components. The contract will be awarded to TESCAN USA Inc., the original equipment manufacturer, on a firm-fixed-price basis. The maintenance services will include two preventive maintenance visits per year, unlimited emergency repair service, labor, materials, and replacement parts, software and firmware updates, remote diagnostics, and technical support. The contract is expected to last for one year from the date of award, with possible option years for future contract renewals. • The contract will cover the TESCAN Amber GMU primary system, detectors and imaging components, accessory systems, and vacuum-system components. • The contractor must provide authorized maintenance and repair services for the TESCAN Amber FIB-SEM system and all covered components. • The contractor must demonstrate technical capability to meet the requirement, authorization and access to OEM technical resources and replacement parts, past performance, and price. • The contract will include option years to simplify future contract renewals.