Description
The National Institute of Health (NIH) intends to award a sole source contract to Agilent Technologies Inc. for the renewal of its iLab Operations Software, which is used to manage the day-to-day operations of its core facilities. The software is essential for the operation of the facilities, enabling them to operate more effectively and efficiently. The contract will be for a period of one year, with a firm fixed price. The contractor will be required to provide software service and updates, as well as technical support, at no additional cost to the government.
• The software must be modular, web-based, and have functionality to include core facilities management, instrument access and control, sample processing management, and publication tracking.
• The software must have the ability to generate customizable sample sheets for upload into instrument software.
• The software must have an intuitive billing platform to ensure accurate accounting and timely compensation.
• The software must have usage tracking kiosk interface to provide real-time equipment usage tracking.
• The contractor must provide software service and updates in accordance with the manufacturer's latest established service procedures.