Description
The State Employees Insurance Board (SEIB) of Alabama is seeking a qualified Third‑Party Administrator (TPA) to manage the full life‑cycle of its Flexible Spending Accounts (HRA), Health Reimbursement Accounts (HCRA), Dependent Care Reimbursement Accounts (DCRA), and Voluntary Insurance Plans (VIP) for roughly 32,600 eligible participants. The contract will cover enrollment processing, payroll integration, claims adjudication (including debit‑card transactions), COBRA administration, customer service, reporting, compliance (HIPAA, cyber‑security), and transition services from incumbent vendors, with a two‑year base term and up to three one‑year extensions.
• Scope includes data processing, software support, claims handling, payroll deduction coordination, and premium collection for multiple benefit plans.
• Vendor must demonstrate at least five years of TPA experience, with prior work for a state or local government serving ≥ 1,500 employees, and maintain required insurance and cybersecurity safeguards.
• Pricing is fixed‑price per‑participant‑per‑month rates; proposals must remain firm for 180 days, and the award is slated for mid‑September 2026 with a performance start on January 1 2027.