Description
The Department of Veterans Affairs is seeking a quote for nurse call system hardware and software support for the Joseph Maxwell Cleland Atlanta VA Medical Center. The selected contractor will provide maintenance, repairs, certification services, materials, supplies, support, training, and software as a design service for the Jeron Nurse Call system. The contract will have a base period and four option years. The contractor will be required to provide weekly status reports, documentation of system upgrades and expansions, and recommendations for system improvements.
• The nurse call system is used for patient care and safety.
• The contractor will provide remote administration for updates and upgrades to the system and equipment software and firmware.
• The contractor will conduct annual technical efficiency reviews to ensure optimal performance and identify opportunities for improvement.
• The contractor will provide certification in the form of technical documentation, original invoice, or service documentation that the quality of updates and upgrades is sufficient to guarantee continued performance and operation of the system.
• The contractor will be required to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974.