216453334 EdSights Non-Competitive

The University of North Dakota is seeking a student‑success platform that leverages conversational SMS AI to capture real‑time student interactions, generate predictive persistence insights, and provide automated outreach and crisis‑escalation capabilities. The solution must include a proprietary Student Voice Score metric and deliver institution‑wide analytics across multiple demographic dimensions. The university has identified EdSights, LLC as the sole vendor offering this unique combination of features and is issuing a non‑competitive purchase notice to confirm that no equivalent solutions exist. • Conversational AI via SMS for real‑time student engagement • Predictive analytics across 25+ risk factors with auto‑prioritized outreach recommendations • Crisis‑escalation system that forwards high‑risk language to staff instantly • Proprietary Student Voice Score (SVS) sentiment metric • Multi‑dimensional trend reporting (major, first‑gen status, race/ethnicity, wellness, etc.)