Description
The Commonwealth of Massachusetts Department of Energy Resources is seeking up to two qualified firms to provide 24 × 7 interpretation and translation services (including in‑person, telephone, and document translation) for a broad set of languages used in environmental and energy‑related programs. The work includes rapid turnaround (24‑48 hours notice) for meetings, panels, and written materials, with an initial contract term of one year and possible renewal for a second year.
• Services: live interpretation (in‑person & phone), document translation, multilingual support (Spanish, Portuguese, Chinese, Haitian Creole, Vietnamese, Russian, etc.)
• Delivery: 24/7 availability, 24‑48 hour notice for requests, compliance with Executive Order 515 (environmentally preferable services)
• Evaluation: price (15 pts), product quality (25 pts), ability to meet deliverables (30 pts), relevant government experience (30 pts)
• Small‑Business Preference: SBPP‑registered firms receive preference; compliance with MA small‑business criteria required.