Feedback and Customer Service Solutions for Schools

The contract is for Feedback and Customer Service Solutions for Schools, awarded to K12 Insight by the Richmond Public Schools. The contract is for a term of three years, from February 1, 2022, to December 31, 2024, with the option to renew for two additional one-year periods. The contract includes provisions for audit, authorization to conduct business in the Commonwealth, crimes against children, conflicts of interest, drug-free workplace, indemnification, licenses and permits, taxes, and availability of funds. The contract also includes contact information for the contractor and the Richmond Public Schools. • The contract is a cooperative contract, meaning that other schools and government agencies can also use the contract. • The contract includes a provision for audit, which allows the Richmond Public Schools to examine the contractor's records. • The contract requires the contractor to maintain a drug-free workplace. • The contract includes a provision for indemnification, which requires the contractor to indemnify the Richmond Public Schools for any losses or damages.