RFP 2016-16 Covered California for Small Business Agent and Employer Enrollment Application Technology Development

This contract calls for a fixed‑price services engagement to perform a comprehensive business and technical analysis of Covered California’s Small Business (CCSB) agent and employer enrollment portals, and to develop a go‑forward strategy and detailed Scope of Work for a future portal development effort. The work includes review of existing systems, gap analysis, recommendation of functional and technical requirements, and production of deliverable reports and design documents. The award was made to Gallagher Benefit Services, Inc., a benefits‑administration firm based in Chicago, with a contract ceiling of $300,000 for a one‑year term, renewable up to two additional years. The procurement was conducted via full and open competition, with optional small‑business and disabled‑veteran preferences that do not affect the contract price. • Scope: business/technical analysis, strategy, SOW creation for new CCSB Consumer and Agent portals. • Budget: maximum $300,000 total; fixed‑price arrangement. • Timeline: contract effective Feb 1 2017 – Jan 31 2018; possible extensions. • Vendor: Gallagher Benefit Services, Inc. (Chicago, IL).