NATIONAL CHANGE OF ADDRESS

The California DMV is procuring a three‑year, firm‑fixed‑price contract to provide National Change‑of‑Address (NCOA) services. The contractor will deliver high‑volume address‑standardization, ZIP+4, and delivery‑point barcode data via APIs (Personator, Bulk Autocomplete) and file‑based batch processing, handling up to 600 million records per year. The work must begin within ten business days of award, with a 48‑hour turnaround on each data batch, and must comply with extensive security and privacy standards (GDPR, CCPA, SOC 2, HIPAA, ISO 27001, CASS). The contract includes mandatory insurance, background‑check, and reporting requirements, and offers small‑business and DVBE preferences but is not set‑aside.